Frequently asked questions

Content may be processed temporarily on the server for uploads, exports and AI functions. The export flow cleans up working files afterwards; accounts and business records are separate.

Account data remains until account deletion. Events are written to Render application logs; retention is not enforced in code. Payment and consent evidence remains as required by law.

Contracting party is Christian Achim Carl, Sandberg 27, 26123 Oldenburg, Germany. The current terms are available at /agb/ and changes are logged in the CHANGELOG.

Pro is a one-time payment. A separate checkbox lets you request early performance before Stripe Checkout; expiration of the withdrawal right depends on the statutory requirements.

Hosting uses Render, payments use Stripe, AI functions use OpenAI and transactional email uses Brevo. Echo Vault has its own event measurement; Plausible is not actively integrated in the reviewed version.

Echo Vault is a digital vault for text, files and audio. You structure your legacy, add instructions and hand over the local ZIP with optional password protection yourself – with no server release.

Time capsule = personal ZIP file (texts/images/audio). Open date = symbolic reminder like an envelope marked “Do not open before”. No automatic server release or cloud opening; you decide when it is read.

Free creates a local ZIP containing text, files and audio with optional password protection. Pro adds the AI chat in your tone plus a local handover checklist.

Content is processed locally or only temporarily, and the ZIP is made available for download. Account, consent, payment and other required business records are stored separately.

Pro ist ohne Konto nutzbar. Nach der Zahlung gilt die anonyme Freischaltung für die aktuelle Flask-Browser-Session. Bei einem freiwilligen Konto wird Pro zusätzlich dem Konto zugeordnet.

Place guidance inside the ZIP, keep the passphrase separate and document where archive and access info are stored. Handover happens through you or trusted people – Echo Vault keeps nothing server-side.

Yes. Export an up-to-date ZIP/PDF at any time and request full deletion. After export we automatically remove temporary files; statutory retention duties remain.

Stripe confirms the payment in real time, then document creation starts. You receive a confirmation with invoice plus the link to the local ZIP with optional password protection.

Write to support@echo-doneo24.com. We usually reply within a few business days.

Echo Vault runs in the browser (Chrome, Firefox, Safari, Edge) from 2023 onward. For audio we recommend a headset and stable connection. All features work without installation; mobile devices are fully supported.